Support

AlertPSS™ Product Support

Alert Public Safety Solutions prides itself on providing superior customer service. We feel our clients are the key to our success; their influence and input that has inspired us to not only create an incredible array of Public Safety Solutions, but to also deliver a level of service and support one would only expect from a world class organization. Alert PSS understands that our customers are the foundation of our company and we continue to grow exponentially because of them.

Business Hours

When: Monday-Friday 8:00am-5:00pm
Email: support@alertpss.com
Phone: 614.777.0911

After Hours

When: Daily including weekends and holidays 24 hours
Email: support@alertpss.com
Phone: 614.777.0911

After hours auto attendant
Press 1 for the on-call support technician

Phone: 614.610.1542 – Direct number for after hours On-call Product Support Technician

Live On-Line Support

When: Monday-Friday 8:00am-5:00pm
Client Remote Support: https://support.alertts.com

Fill in requested data fields and a technician will assist you.